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Note: The job is a remote job and is open to candidates in USA. Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands. They are looking to hire an Account Receivable/Billing Analyst in the Client's Global Billing Department, responsible for managing inquiries, analyzing reports, and resolving billing issues. This role is remote and requires experience in the Digital Advertising Space.
Responsibilities
Manage the Team Ticketing Queue (a digital waiting line for support requests, used to organize, prioritize, and assign Tickets to ensure a smooth workflow), ensuring timely and effective resolution of inquiries.
Analyze and address variances in Reports, including Custom Billing, Business Impact Analysis Reports, Invoice Status, and Deferred Revenue Reports.
Execute Third Party Billing with adherence to Service Level Agreements.
Troubleshoot and resolve billing issues promptly.
Skills
BA/BS Degree.
Must-have Critical Thinking and Excellent Communication Skills, Microsoft Office Suite, G-Suite, Oracle, Salesforce, and Excel experience.
5 years experience in Accounts Receivable Billing in the Digital Advertising Space.
Effective management of Team Ticket Queues, Custom Billing, Business Impact Analysis, Invoice Status, and Deferred Revenue Reports.
Demonstrating a commitment to doing what is right, not just what is easy, and consistently striving for excellence.
Work experience in the Digital Advertising Space is highly preferred e.g. Google, Microsoft, Gmail, AOL, Amazon Ads, Bloomberg, CNBC, DuckDuckGo, Outlook, etc.
Benefits
Medical, Dental, and Vision Insurance
Life Insurance
401k Program
Commuter Benefit
ELearning
Education Reimbursement
Ongoing Training & Development
Company Overview
Recruitment and Staffing Services for Digital, Creative, and Marketing Professionals. It was founded in 2007, and is headquartered in Wilton, Connecticut, USA, with a workforce of 51-200 employees. Its website is
