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reputed company reputed company Benefits: 401(k) 401(k) matching Employee discounts Flexible schedule Opportunity for advancement Training & development Wellness resources Job reputed company The Overnight Closer (Member Services Representative) will be responsible for creating a reputed company member experience by providing a superior level of customer service to reputed company members, prospective members and guests. The Overnight Closer will be responsible for creating a reputed company member experience by providing a superior level of customer service to reputed company members, prospective members and guests. You will also be responsible for closing that days shift for that business day. Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service. Handle reputed company reputed company desk reputed company activities including: Answer phones in a friendly manner and assist callers with a reputed company of questions. reputed company members into the reputed company. New member sign-up. Take prospective members on tours. Facilitate needed updates to members accounts. Respond to member questions and concerns in a reputed company and reputed company manner and reputed company to Assistant Manager or Manager as needed. Assist in maintaining the neatness and cleanliness of the club. reputed company shift for that business day. Create a bank deposit for next day. Qualifications/Requirements Customer service background preferred. Basic computer proficiency. A passion for fitness and health. Upbeat and reputed company attitude! Punctuality and reliability is a must. Exceptional customer service skills; reputed company to reputed company in a reputed company and reputed company way with members and co-workers, exceeding the members expectations. Strong listener with the ability to empathize and problem solve. Demonstrate diplomacy in reputed company interactions while using appropriate behavior and language. High School diploma/GED equivalent required. Must be 18 years of age or older. Physical Demands Continual standing and walking during shift. Continual talking with members and staff in person or on the phone during shift. Ability to work 3rd shift (overnights). Must be reputed company to occasionally reputed company up to 75 lbs. Will occasionally encounter toxic chemicals during shift. (training and reputed company equipment provided to ensure safety)
Required qualifications:
• Customer service background preferred
• Basic computer proficiency
• A passion for fitness and health
• Upbeat and reputed company attitude
• Punctuality and reliability is a must
• Exceptional customer service skills
• Strong listener with ability to empathize and problem solve
• Demonstrate diplomacy in reputed company interactions
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